At Taana, we strive to provide a seamless and efficient shopping experience. Below are the details of our shipping policy to ensure your jewelry arrives safely and on time.
• All orders are processed within 1-2 business days, excluding weekends and holidays.
• You will receive an email confirmation with tracking information once your order has shipped.
• Standard Shipping: Typically arrives within 5-7 business days.
• Express Shipping: Typically arrives within 2-3 business days.
• Delivery times may vary depending on location, weather conditions, and other factors outside of our control.
Domestic Orders:
• Free standard shipping on orders over 25,000 THB.
• A flat rate of 100 THB for orders under 25,000 THB
International Orders:
• Shipping costs for international orders are calculated at checkout based on the destination.
• We offer international shipping to select countries. Please note that additional customs duties or taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.
• International orders may take 7-14 business days for delivery, depending on the destination and customs processing.
• Once your order has shipped, you will receive a tracking number via email to follow your package’s journey.
• Please allow 24 hours for tracking information to update.
• To avoid delays or lost packages, please double-check the shipping address at checkout. Taana is not responsible for packages that are lost or delayed due to incorrect address information.
• If your package is lost or damaged in transit, please contact us immediately at taana.finejewelry@gmail.com. We will assist you in filing a claim with the shipping carrier.
• Taana is not responsible for lost or stolen items once the package is confirmed as delivered by the carrier.
No Return & No Exchange Policy
Due to the nature of our products, we do not accept returns or exchanges on any jewelry, Please choose carefully before finalizing your order. We are happy to answer any questions you may have prior to purchase, including size, design, and material specifications, to ensure that you are fully satisfied with your selection.
If you have any questions or need assistance with your order, please feel free to contact our customer support team at taana.finejewelry@gmail.com. We are here to help!
Thank you for shopping with Taana! We appreciate your business and are dedicated to providing you with an exceptional experience.
Taana is a celebration of individuality, craftsmanship, and sustainability. Our brand is built on the philosophy
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